FAQ

ShaRe Hub

How do I register/create an account on ShaRe Hub?

To register or create an account on ShaRe Hub, please select “register” under the log-in option on the top-right of the ShaRe Hub homepage. Please note that currently only humanitarian organisations can register for user accounts.

Publishing Needs, 4W, and Situational Update Information

Needs

What is a need?

A need is a requirement (of items including food, clothing, skills, cash for work etc.) caused by an immediate or prolonged disaster.

Where do I create a need?

You can create a need here.

How do I edit a need once I've created it?

You can edit an field within a need on the Needs summary table page. Opening the relevant need by clicking “Open” tab on the left will take you to the list of items required. You can edit each item by clicking the pencil icon on the right.

What is an “item”?

“Items” are specific requirements that can be provided to address the needs of affected people. Items include HCT-determined kits or packs, specific items such as water bottles or dry rations, and skills and services including search and rescue.

What does “Verified by a government official” mean when creating a need?

This is a need that has been checked/approved by a government official at the Grama Niladhari, District Secretary, or higher level.

Where can I see a summary table of the current needs?

You can find a needs summary table here.

Where can I download a summary excel sheet of the current needs?

Please click on the Excel icon the top right hand corner of the Needs summary table. Alternatively, you can click here.

Where can I see a map of the current needs?

You can see a map of the current needs on the Dashboard.

What do the colors on the drop pins on the map mean?

The drop pins are color-coded by the commitment status of the specific need. The colors are as follows:

Red = Uncommitted

Orange = Partially committed

Green = Fully committed

Yellow = Complete

What is an activity under 4W?

An activity is any work undertaken by an organization to respond to a need created by a disaster. The 4W activity entry and summary tables can reflect organizations committing to needs entered by other organizations on ShaRe Hub, as well as other needs-based responses (not necessarily in the system) organizations are conducting on the ground.

What do the different Activity Status items in the 4W entry table mean?

Cancelled = An activity has been cancelled by an organization.

Completed = An activity has been completed by an organization. This would remove it from the map on the ShaRe Hub dashboard.

Ongoing = An organization has committed to, and/or is currently carrying out this activity.

Planned (funded) = An organization has committed to carrying out an activity. They have secured funding for the activity.

Planned (unfunded) = An organization has committed to carrying out an activity. They have not yet secured funding for the activity.

What does committing to a need mean?

This means that an organization has committed to deliver some or all of the items required, and/or reach some or all of the people affected within that overall need.

How do I commit to a need?

You can commit to a need by clicking “Commit” on the Needs summary table.

Can I partially commit to a need?

Yes. Navigate to the Needs summary table and click the “Commit” button to commit to a specific need. You will see the number of people affected and the quantity and items required, as well as any other commitments already made by other organizations to this need (if any). You can enter the number of people you plan to reach and the items you plan to distribute, which may be a percentage of what is required. This would be classified as partially committing to a need.

What happens when I commit to a need?

This is reflected in the needs summary table (the “People affected”and “Quantity” cells will be updated), 4W summary table, and on the dashboard map.

Where can I download a summary excel sheet of overall 4W activity?

Please click on the Excel icon in the top right hand corner of the 4W summary table. Alternatively, you can click here.

What does 4W mean?

Who is doing What, Where, and When. It is usually shown as a matrix collating this information provided by many organisations, allowing them to coordinate their activities effectively and ensure that humanitarian needs are met without gaps or duplication.

See more information here.

What is meant by “implementing partner”?

An implementing partner is an organisation that works with another to carry out the delivery of an activity on the ground.

What is meant by “donor”?

A donor is an organisation that provides funding for a response i.e. activity. An organisation can be its own donor, if it uses its own internal funds for an activity.

Who can create and edit information on ShaRe Hub?

Member organisations of the Humanitarian Country Team, and other humanitarian agencies, are currently able to register for a log-in to create and edit information. The platform is accessible for view without log-in.

To find out more about user permissions within ShaRe Hub, please click here.

What is a Situational Update?

Situational Updates are provided by SHaRe Hub users and can be any form of update on a hazard or related situation. Users can upload a document (such as a Situational Report or SitRep, image or assessment) and provide a snapshot of the contents. You can create or view updates by clicking Situational Updates on the top menu bar.

More about ShaRe Hub and its developers

What is the purpose of ShaRe Hub?

ShaRe Hub is an online disaster relief coordination platform in Sri Lanka. It is currently aimed at providing a response coordination solution for the Humanitarian Country Team, which consists of UN agencies, the Red Cross/Red Crescent movement, INGOs and other organisations involved in disaster response.

Who created ShaRe Hub?

Share Hub was developed by the Sahana Software Foundation (SSF) in collaboration with member organisations of the Humanitarian Country Team (HCT), the United Nations Resident Coordinator’s Office, and Citra Social Innovation Lab.

What is the Sahana Software Foundation?

The Sahana Software Foundation (SSF) develops free and open source software and other information management solutions to enable organisations and communities to better prepare for, and respond to, disasters. SSF solutions have been used by many organisations and authorities around the world.

Please click here to find out more about SSF.

Is there a ShaRe Hub moderator?

The main administrator of ShaRe Hub is the United Nations Resident Coordinator’s Office (UN RCO) in Sri Lanka. The UN RCO is the coordination support secretariat of the Humanitarian Country Team, which consists of a number of UN agencies, the Red Cross/Red Crescent movement, INGOs, and other organisations involved in disaster response.

What does the “ShaRe” in ShaRe Hub mean?

ShaRe stands for “SahanaRelief Coordination Hub”.

Who do I ask for permission to use/reprint information that is on ShaRe Hub?

Please contact humanitarian.lk@one.un.org.

Didn't find an answer to your question? Contact the above email for further assistance!